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Inquiries after purchase
FAQ
Before you contact us
The most frequently asked questions from our customers are listed in our FAQ. Please take a look.
Other inquiries
Inquiries after purchase
該当する症状を選択して下さい(必須)

If you can provide us with a screenshot of the screen below in advance, we will be able to respond more smoothly.

Thank you for your cooperation.

・iOS

Settings > Mobile communication
Settings > Mobile Communication > (Applicable eSIM)
Settings > Mobile Communication > (Applicable eSIM) > Mobile Data Communication Network
Settings > General > VPN and device management

・Android

Internet related screens and APN content during setup.

アップロード
アップロード
アップロード
アップロード

terms of service

Our company uses personal information provided by customers, such as name, email address, and telephone number, for the following purposes. ① For delivery of products, provision of services, payment, responding to inquiries from customers, related after-sales services, and other operations necessary for carrying out transactions ② Providing new services to customers by e-mail, postal mail, telephone, etc. ③To analyze customer usage of services and develop new services and improve existing services ④To contact customers in connection with surveys, campaigns, etc. ⑤Customers To customize the content you see on this site to make it easier to understand. For more information about our policy regarding the handling of personal information, please visit our privacy policy website https://www.dhasim.jp/privacy.

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