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Activation
Please Read Carefully before proceeding

Thank you for purchasing a DHA SIM.

Some of the DHA SIM requires activation before you can use it. 

If your instruction manual mentions that activation is required, please follow the steps below to submit your request.

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[New Activation Page Available]
If your SIM number starts with "22", or if you are using any eSIM plan (excluding DHA-SIM-208 and DHA-SIM-352), you can now apply easily and quickly via the new activation page:

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If your plan does not meet the above conditions or you cannot log in to the new page, please use the following form:

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Important Notes

  • Activation may take up to 48 hours, so please apply at least 2 days before your departure.

  • Once activated, SIM/eSIMs cannot be refunded or returned, even if unused.

  • Device compatibility is not guaranteed. SIM-locked or incompatible devices may not work.

  • eSIMs cannot be transferred or reissued to another device.

    For any questions, please contact us via the Support Form or on LINE (@dhasim).

Activation Form

​Please assign with domain besides: au・docomo・ezweb・softbank・ocn・ymobile.

To  customers visit to US: For Lycamobile/T-Mobile, Service will start between 9 AM to 11 AM PST on the date of registration. If you wish to use the service earlier, please select 1 day prior.

To customers visit to Australia:Optus SIM (DHA-SIM-230) requires the following detail:

  • The name on the activation application must match the name on your passport.

  • Please copy and fill in the following items under Memo:

    1. Passport Number:

    2. Date of Birth (YYYY/MM/DD):

    3. Country of Passport Issuance:​

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(Up to 15MB)

Terms & Conditions

Our company uses personal information provided by customers, such as name, email address, and telephone number, for the following purposes. ① For delivery of products, provision of services, payment, responding to inquiries from customers, related after-sales services, and other operations necessary for carrying out transactions ② Providing new services to customers by e-mail, postal mail, telephone, etc. ③To analyze customer usage of services and develop new services and improve existing services ④To contact customers in connection with surveys, campaigns, etc. ⑤Customers To make the content you see on this site easier to understand and customize. For more information about our policy regarding the handling of personal information, please visit our website for privacy policy https://www.dhasim.jp/privacy

At DHA Corporation, we may provide the following personal information to third parties in writing or electronic data. 1.Your name, payment amount, credit card number, and account number to financial institutions for the purpose of billing and collecting fees for products and services. 2.Your name, service start date, email address, IMEI number, passport number, country of issue of passport, and date of birth to service providers for the purpose of providing services such as activation processes.

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