*IMPORTANT*
Real-name registration must be completed in order for the SIM card to be used in Hong Kong SAR and Taiwan. Please make sure to register your name at the below URL once you receive your ICCID (SIM number).
https://global.cmlink.com/store/realname?LT=en

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Please activate your SIM card on our website at least 3 days before your departure date.
https://en.dhasim.jp/activation
Please contact our customer support should you require immediate assistance.
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[Expiry] 6 months after purchase. Please use this SIM card within the expiry date.
  
[High-speed communication]  9 days of high-speed communication using major telco lines in each country.
  
[Supported devices] SIM-free smartphones and tablets. Tethering available.
  
[Supported frequency bands] 4G/LTE: Band 1/3/5/7
  
[Product package] Instruction manual with activation code
List of countries/regions and telco lines:
China - China Mobile
Hong Kong - CMHK
Japan KDDI
Korea - SKT
Macau - CTM
Malaysia - Celcom
Singapore - Singtel
Taiwan - CHT
Thailand - TrueMove
Vietnam - VinaPhone

[How to use]
1. Access the activation application page from the QR code on the package/email.
2. Enter your activation code written on the package/email in the application page.
3. The plan QR code will be sent to your email address entered upon application.
4. Scan your QR code and set up after arriving at your destination.
*Please apply for activation at least 3 days before departure. For immediate assistance, please contact our support center.
*There may be cases where the SIM card does not work when using MVNO (low-cost SIM). Please delete the profile of the MVNO (low-cost SIM) first and proceed to setting up the SIM card.

[Safe support]
We provide support in Japanese, Enlish, and Chinese,from sales to consultation regarding usage. Please feel free to contact us if you have any questions about the product or its setup.
We provide local support, replacement, and reissuing of SIM ards in Korea.