*IMPORTANT*
To those using Chinese/Hong Kong versions of the iPhone
Many Chinese/Hong Kong iPhones can only be used with a physical SIM. Please purchase a physical SIM instead of an eSIM.

  
We do not accept returns or refunds once the QR code is scanned.
  
Once a QR code has been scanned, it cannot be reread or reused on another device.
  
Please check your device compatibility before placing your order.

[Email delivery]
Email shipments are made in order of purchase during business hours (10am-4pm JST on weekdays; closed on weekends and Japanese PH).
Please check your spam folder to make sure you do not miss our delivery email.

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[Dedicated plan for eSIM devices only]
Can only be used on SIM-free iPhones/iPads/smartphones with eSIM.

[High-speed communication]
4G/LTE data high-speed communication on MNO carrier networks in each country. You can use up to 5GB until the expiration date. Services will terminate once all data are consumed.

[Product package]
Multilingual instruction manual with eSIM QR code

[Easy Setup]
No basic settings required. Simply scan the QR code and turn on roaming after arriving at your destination. Depending on the device and country, APN settings may be required.
*Mobile communication or Wi-Fi connection is required for setup.
*Cannot be used after the expiry date.
*If using in Japan, please use with an eSIM compatible device that has the Technical Conformity Mark.

[Supported frequency band]
Compatible bands vary depending on the country and region of use.
Basic 4G/LTE: B3/7/20; 3G: B1/8

[List of supported countries]
Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom
[Safe support]
We provide support in Japanese, English, and Chinese, from sales to consultation regarding usage. Please feel free to contact us if you have any questions about the product or its setup.