​

distributor

DHA Corporation

Name of operations manager

Toshihiro Shiozaki

post code

〒105-0014

address

1-1 Shiba, Minato-ku, Tokyo0-13 Shiba Nikkei Yuraku Building 6th floor

Explanation of charges other than product price

·Delivery charge

Nekoposu: Free shipping nationwide

　Takkyubin Compact/Takkyubin: 500 yen nationwide (*Free shipping for purchases of 5,500 yen or more including tax)

*A separate "broadcast fee" will be charged for Okinawa and remote islands. Please refer to "Relay Fees".

　

Airport post office pick up service

Letter pack: 1,000 yen

​

・Broadcasting fee​

Delivery to Okinawa Prefecture, remote islands, etc.: An additional charge of 1,100 yen will be added.

*The broadcast fee of 1,100 yen is not eligible for free shipping.

​

・Order cancellation fee

For cancellations due to customer convenience after an order has been placed, the following fees will be charged regardless of the circumstances.

Order cancellation fee: flat rate 1,100 yen

Delivery time

We will ship within 3 business days of your order. (If you are in a hurry, please contact our support center.support@nipponsim.jpPlease contact us)
If you pay in advance, we will ship within 3 business days after payment is confirmed.

 

Selling price

・980 yen to 30,000 yen

・Sales prices may change due to campaigns, etc.

​

Shipping method

・Yamato Transport Nekoposu service

・Yamato Transport Takkyubin (Takkyubin, Takkyubin Compact)

​・Letter pack

Payment method

• Credit card payment

  DINERS, JCB, AMEX

• Convenience store settlement
  FamilyMart/Lawson/Seicomart/Ministop

• Paypal​

• Bank transfer

  • ​Bank name: Rakuten Bank

  • Branch: Second Sales Branch (252)

  • Account number: 7678202

  • Subject: Normal

  • Account name: DHA Corporation ​​

• Payment term: Please pay within 30 days from the date of order.

For "Card payment", "Convenience store payment" and "Paypal payment", we use the payment agency GMO Epsilon, Inc. or KOMOJU's payment agency service. After placing your order, you will be redirected to the Epsilon and KOMOJU payment screen to complete the payment. In order to make payments with peace of mind, when your information is sent via the Epsilon and KOMOJU sites, it is encrypted using SSL (128bit), and your credit card information is not held on this site. It is strictly managed. If paying at a convenience store, the payment slip number will be provided by Epsilon or KOMOJU.

 

Issuance of receipt

If you would like a receipt, please contact the support center (support@nipponsim.jp) Please contact us.

​

Payment deadline (period))

• Credit card payment

  Payment period: Varies depending on the credit card company you use.

​

About returns

・Return deadline

We cannot accept returns after the package has been opened.

For unopened products, please contact our support center within 7 days of delivery.(support@nipponsim.jp)Please contact.

・Return shipping fee

In the case of an initial defect, the customer is responsible for paying the shipping costs.

​

About refunds

・In the case of defective products or our negligence.

We will cancel your order and issue a full refund.

​

・In case of customer convenience

Regarding cancellations after placing an order,Cancellation fee 1,100 yenWe will deduct the amount from your refund.

Regarding cancellations after shipping,Round trip shipping + cancellation fee 1,100 yenWe will deduct the amount from your refund.

Trade name or service name

DHA Mobile  (DHA SIM)

telephone number

03-6381-7530

email address

support@nipponsim.jp

​